Derivative Notes
The following chapters were adapted from the listed resources below, unless otherwise noted:
Chapter 1.2
“What is Technical and Professional Communication?” in Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 1.3
“What is Technical and Professional Communication?” in Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 1.4
“What is Technical and Professional Communication” in Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
“Analyzing Your Audience” in Communication at Work Copyright © 2019 by Jordan Smith is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 2.2
Interpersonal Relationships at Work in Interpersonal Communication – Simple Book Publishing Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 2.3
Interpersonal Relationships at Work in Interpersonal Communication – Simple Book Publishing Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 2.4
Interpersonal Relationships at Work in Interpersonal Communication – Simple Book Publishing Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 2.5
Professionalism, Etiquette, and Ethical Behavior in Communication at Work – Simple Book Publishing (2nd ed.) Copyright © 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 2.6
Verbal Communication and Conversation in Communication at Work – Simple Book Publishing (2nd ed.) Copyright © 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 2.7
Professional Communications by J.R. Dingwall, Chuck Labrie, Trecia McLennon, and Laura Underwood. Copyright © by Olds College licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Communication for Professionals | Simple Book Publishing by Susan Oaks licensed under CC BY-NC: Attribution-NonCommercial.
Chapter 2.8
Emailing in Communication @ Work Copyright © 2019 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 2.9
Interpersonal Relationships at Work in Interpersonal Communication – Simple Book Publishing Copyright © by Jason S. Wrench, Narissra M. Punyanunt-Carter, and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 3.1
“What is a Team?” In Teamwork: An Open Access Practical Guide Copyright © 2020 by Andrew M. Clark; Lolin Martins-Crane; Mengqi Zhan; and Justin Dellinger T. available at Teamwork: An Open Access Practical Guide , licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
“The Team and the Organization” in Professional and Technical Writing 2025 by Suzie Baker, licensed under Creative Commons Attribution NonCommercial 4.0 International.
Chapter 3.3
“The Team and the Organization” in Professional and Technical Writing (2025) by Suzie Baker and is under license Creative Commons Attribution NonCommercial 4.0 International
Chapter 3.4
“The Team and the Organization” in Professional and Technical Writing (2025) by Suzie Baker and is under license Creative Commons Attribution NonCommercial 4.0 International
“Developing Successful Teams” in Communication @ Work Copyright © 2019 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 3.5
“Why Teamwork Works” in Professional and Technical Writing by Suzy Baker (2025, June 01), licensed under a Creative Commons Attribution NonCommercial 4.0 International.
Chapter 3.6
This section is adapted from “Class Team Projects” in Professional and Technical Writing by Suzy Baker (2025, June 01), licensed under a Creative Commons Attribution NonCommercial 4.0 International.
Chapter 4.1
“Intercultural Communication” in Communication @ Work Seneca Edition Copyright © 2019 by Jordan Smith, licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
“What is Culture?” in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.2
“Intercultural Communication” in Communication @ Work Seneca Edition Copyright © 2019 by Jordan Smith, licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 4.3
What is Culture? in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.5
“Intercultural Communication” in Communication @ Work Seneca Edition Copyright © 2019 by Jordan Smith, licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
“The Function of Culture” in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.6
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted
Chapter 4.7
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.8
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.9
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.10
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.11
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.12
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.13
Cultural Characteristics and Communication in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.15
Improving Intercultural Communication Skills in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 4.16
Improving Intercultural Communication Skills in Interpersonal Communication Copyright © by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication – Simple Book Publishing licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 5.2
“Prewriting” in Provincial English – Simple Book Publishing Copyright © 2022 by Allison Kilgannon licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 5.3
“Prewriting” in Provincial English – Simple Book Publishing Copyright © 2022 by Allison Kilgannon licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 6.1
Communications for Professionals by Susan Oaks licensed under CC BY-NC: Attribution-NonCommercial
Chapter 6.2
“Style: Formality, Tone & Voice, Word Choice” in Communications for Professionals by Susan Oaks licensed under CC BY-NC: Attribution-NonCommercial 4.0 International, except where otherwise noted.
Chapter 6.3
“Effective Language Use” in Communications for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International, except where otherwise noted.
Chapter 6.4
“Concrete, Precise, Specific Language” in Communications for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International, except where otherwise noted.
Chapter 6.5
This section is reused from The You Viewpoint and Tone in Introduction to Technical Communication, 2nd Edition [Pre-publication] Copyright © by Jessica Jorgenson Borchert licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 6.7
“You” Approach and Constructive Language’ in Communications for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International, except where otherwise noted.
Chapter 6.8
“Active and Passive Voice” in Communications for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International, except where otherwise noted.
Chapter 6.9.1
“Eliminating Bias in Language” in Communication for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International, except where otherwise noted.
Chapter 6.9.2
“Eliminating Bias in Language” in Communication for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International, except where otherwise noted.
Chapter 6.9.3
“Eliminating Bias in Language” in Communication for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International, except where otherwise noted.
Chapter 7.1
Information Shares, Action Requests, and Replies in Communication@Work Copyright © 2019 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 7.2
Concrete, Precise, Specific Language in Communication for Professionals | Simple Book Publishing by Susan Oaks licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.
Chapter 7.3
When (and When Not!) to Email in Technical and Professional Writing Genres – Simple Book Publishing Copyright © 2019 by Michael Beilfuss, Staci Bettes, and Katrina Peterson licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 8.1
“Bad News” in Communication for Professionals by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International, unless otherwise noted.
Chapter 8.2
“Bad News” available at Communication for Professionals by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International, unless otherwise noted.
Chapter 8.3.1
“Bad News” available at Communication for Professionals by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International, unless otherwise noted.
Chapter 8.3.2
“Negative Messages” in Communication@Work Copyright © 2019 by Jordan Smith, licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
“Bad News” available at Communication for Professionals by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International, unless otherwise noted.
Chapter 9.4
Organizing Persuasive Speeches in Elements of Public Speaking by Marty Ennes Copyright © by Lumen Learning licensed under a Creative Commons Attribution 4.0 International License
Chapter 9.5
Organizing Persuasive Speeches in Elements of Public Speaking by Marty Ennes Copyright © by Lumen Learning licensed under a Creative Commons Attribution 4.0 International License
Chapter 10.3
Informative and Persuasive Presentations by Jordan Smith available at Communication@Work – Simple Book Publishing licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 10.4.2
Informative and Persuasive Presentations by Jordan Smith available at Communication@Work – Simple Book Publishing licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 10.4.3
“Informative and Persuasive Presentations” in Communication@Work – Simple Book Publishing by Jordan Smith available licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
“Logos, Ethos, Pathos” in Howdy or Hello? Technical and Professional Communication – Simple Book Publishing Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under Creative Commons Attribution-NonCommercial–ShareAlike 4.0 International License
Chapter 10.4.4
Informative and Persuasive Presentations in Communication@Work – Simple Book Publishing by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 10.4.5
Informative and Persuasive Presentations in Communication@Work – Simple Book Publishing by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 10.7
“Three Types of Audience Analysis” in Stand up, Speak out – The Practice and Ethics of Public Speaking – Social Sci LibreTexts authored, remixed, and/or curated by Anonymous via LibreTexts Project licensed under a Creative Commons Attribution NonCommercial ShareAlike 3.0 License, unless otherwise noted.
Chapter 11.2
Types of Informational Reports and Progress Reportsin Howdy or Hello? Technical and Professional Communication – Simple Book Publishing Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 11.3
“Introduction to Proposals” in Howdy or Hello? Technical and Professional Communication – Simple Book Publishing Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 11.4
Designing and Formatting Proposals in Howdy or Hello? Technical and Professional Communication – Simple Book PublishingCopyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 11.5
Designing and Formatting Proposals in Howdy or Hello? Technical and Professional Communication – Simple Book PublishingCopyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 12.1
Resume purposes and types in Communication for Professionals | Simple Book Publishing by Susan Oaks licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.
Resumes and Online Applications in Communication at Work – Simple Book Publishing (2nd Ed.) Copyright © 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 12.3
Resume Format in Communication for Professionals | Simple Book Publishing by Susan Oaks licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.
Chapter 12.4
Resumes and Online Applications in Communication at Work – Simple Book Publishing (2nd Ed.) Copyright © 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 12.5
Cover Letters in Communication for Professionals | Simple Book Publishing by Susan Oaks licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.
Chapter 12.6
The Job Search in Communication at Work – Simple Book Publishing (2nd Ed.) Copyright © 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 12.7
The Job Search in Communication at Work – Simple Book Publishing (2nd Ed.) Copyright © 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Chapter 13.1
Plagiarism in Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.2
Plagiarism in Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.3
Plagiarism in Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.4
Using sources in your document in Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.5
Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.5.1
Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial–ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.5.2
Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial–ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.5.3
Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial–ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.6
Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Chapter 13.7
The Information Literacy User’s Guide: An Open, Online Textbook, edited by Greg Bobish and Trudi Jacobson (Geneseo, NY: Open SUNY Textbooks, Milne Library, 2014), p. 56, Licensed under a Creative Commons Attribution-NonCommercial–ShareAlike 3.0 Unported License.
Howdy or Hello? Technical and Professional Communication Copyright © 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
