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1.5 Key Takeaways

  • Communication is a dynamic, relational, and transactional process involving both verbal and nonverbal messages that elicit responses.
  • Technical communication conveys specialized information clearly to help audiences complete tasks, while professional communication includes broader workplace writing for non-expert audiences.
  • Audience awareness is essential; effective communication must be tailored to the audience’s knowledge, background, and expectations.
  • Technical and professional writing is purposeful, goal-oriented, and must be clear, concise, and aligned with professional conventions.
  • Strong communication skills are vital across all fields, especially the ability to translate technical content for diverse audiences.

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Communicating Strategically in the Workplace: A Resource for Engineering and Science Majors Copyright © 2025 by Karishma Chatterjee, Damla Ricks, and Diane Waryas-Hughey is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.