1.7 Non-OER References
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Martin, J. N. & Nakayama, T. K. (2018). Intercultural communication in contexts (7th ed.). New York: McGraw-Hill.
Rothwell, J. D. (2019). In mixed company: Communicating in small groups and teams (10th Ed.). Oxford University Press.
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Sguera, F., Patient, D., Diehl, M., & Bobocel, R. (2021). Thank you for the bad news: Reducing cynicism in highly identified employees during adverse organizational change. Journal of Occupational and Organizational Psychology, 95(1), 90–130.
Watzlawick, P., & Beavin, J. (1967). Some formal aspects of communication. The American Behavioral Scientist 10(8); 4 – 8.
The Cultural Explorer (2023). The secret language of culture: How body language differs across the globe [Video]. YouTube. Retrieved Dec 30, 2025. https://youtu.be/YAV4SDgVv-o?si=6bhWYjJQrEjWc9mm