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Chapter 6 Using Language Strategically

Ricks & Chatterjee

Learning Objectives

  • Recognize language styles.
  • Use tone and voice to match language styles.
  • Utilize concrete versus abstract language tactfully.
  • Identify when to use active versus passive voice.
  • Deploy “you” and constructive use of language.
  • Adopt bias free language.

License

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Communicating Strategically in the Workplace: A Resource for Engineering and Science Majors Copyright © 2025 by Karishma Chatterjee, Damla Ricks, and Diane Waryas-Hughey is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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